How do I install Hub:One?
If you are a homeowner: currently, you’ll need to contact a registered Swarm installer to set up your Hub:One. You can find your nearest installer on our
Get Hub:One page.
If you are an Installer: you can find all our setup guides and documentation in the
Setup Guides section of this Help Centre.
Related Articles
What tariffs does the Hub:One support?
Hub:One requires details of your tariff so we best configure your Automated Energy Manager (AEM) schedule. Most importantly, we need to understand the variances in your tariff, and when they occur, so we can forecast the best times to source grid ...
How does Hub:One save me money?
Hub:One calculates your savings by comparing what you would have paid for your energy without our Automated Energy Manager (AEM), to your actual spend. To do this, Hub:One first calculates how much you would have paid for grid energy when your solar ...
Which renewable devices are supported by the Hub:One?
We’re building Hub:One to be an agnostic device for renewables. You can find our currently supported and in progress list on our Integrated Devices page: https://swarm.eco/integrated-devices/ If your device isn’t listed, please get in touch.
What happens if I change my tariff, after I have purchased and installed a Hub:One?
If you are an Octopus customer Hub:One consumes details of your Octopus tariff through the Octopus API. When onboarding to the Hub:One application you will be prompted to provide your API key so that we can automatically pull your tariff details. If ...
How exactly does the Hub:One's Automated Energy Manager (AEM) work?
The Hub:One is a physical product that connects directly to a customer’s inverter via a Modbus cable. It is designed to (1) read the registers of the inverter, which contain data such as home battery percentage, solar energy totals for the day, and ...